JAX Tyres & Auto Campbelltown has been named the number one business in the Automotive Services category at the 2026 Macarthur Business Awards, taking the top spot among 22 finalists.

Franchisee Dzaved Riverah took over the business on 1 February 2026 and has since rebuilt the team, expanded the business’s suspension, lift kit and wheel and tyre package offering, and extended Saturday trading hours to better accommodate local tradies and shift workers.

Dzaved credits the team’s approach to customer service and its focus on honest advice as key factors behind the win. 

Dzaved says, “Building the right culture has been the biggest factor in our success. That means giving customers honest advice, even when it means telling someone their tyres have another six months left, rather than recommending a replacement they don’t need. When you’re new to a community, trust is something you have to earn.”

As customer needs continue to evolve, the Campbelltown team is committed to expanding its offering to meet growing demand from drivers. A recent example of this is the launch of JAX Inspect, a new digital vehicle inspection platform designed to provide customers with greater transparency, clearer communication and increased confidence throughout the servicing process. 

Dzaved adds, “With cost-of-living pressures, people want to understand what needs attention now and what can wait. It’s important to be clear about the difference between something that will last a little longer and something that’s no longer safe, particularly when it comes to tyres.” 

Supporting the local community is another priority for the business. The team maintains the service vehicle used by a local self-funded wildlife and bushland conservationist, Ricardo Lonza and has also recently started supporting Meals on Wheels Campbelltown by providing automotive benefits for its drivers and members.

Looking ahead, JAX Tyres & Auto Campbelltown will continue to build on its strong local relationships and deliver the trusted service and peace of mind driving the community relies on.

Operating since 1949, JAX Tyres & Auto began franchising in 1993 and has grown into a national network of more than 94 locations, with 89 independently owned by franchisees. The brand supports more than 1,000 employees across Australia.

About JAX Tyres & Auto

Founded in 1949, JAX Tyres & Auto is one of Australia’s most well-respected and professional tyre and mechanical retailers, specialising in tyres, wheel, suspension, vehicle servicing and vehicle safety checks. The company operates through more than 90 stores in Australia. Monthly, it serves more than 60,000 customers and provides them with the best tyre brands, advice, service and price for cars and 4x4s. JAX Tyres & Auto is also at the forefront of tyre retailing technology through a strategy called JAXIT, which encompasses digital deployment to stores and consumers from the central source of data, which allows consumers to search and choose a solution 24/7/365 for all their tyre and automotive maintenance needs from the convenience of online. Its complimentary JAX Inspect report assesses all the vital parts of customer vehicles so that no matter the journey, JAX can get people there with surety and safety, enabling peace of mind driving. www.jax.com.au