Giti 30 Day Satisfaction Guarantee
Enjoy complete peace of mind with your purchase. If within 30 days you find your tyres aren’t the right fit, we’ll happily exchange them for another choice.
Eligibility
Valid for passenger car, 4WD, and van tyres only purchased and fitted at a JAX Tyre & Auto Store from 1 September 2025.
Eligible tyres must have been supplied by NTAW (National Tyre & Wheel) and purchased as a set of four on the same day. They must be mounted on the vehicle shown on the invoice and returned to the original place of purchase within 30 days or 500 kilometres — whichever comes first.
Exclusions and Limitations
Tyres must be maintained according to the vehicle’s placard specifications. The guarantee will be void if tyres show signs of irregular wear or damage caused by, but not limited to:
- Excessive loads
- Burnouts or high-speed acceleration
- Negligence, abuse, or misuse
- Car accidents or fire
- Punctures, cuts, or impact fractures
- Racing
- Wheel imbalance or misalignment
- Defective suspension or braking components
- Vandalism or contact with road hazards
- Use of snow chains
- Off-road driving
- Commercial use (e.g. taxis, couriers)
Customer Obligations
Original sales receipt must be shown as proof of purchase and attached to claim form.
Click here for the Giti Guarantee Claim Form
