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Maxxis Maxcoverage Warranty

 

Already made a purchase of 4 Maxxis tyres? Click here to register your warranty

30 DAY REPLACEMENT GUARANTEE

What is covered
MAXXIS want to give you absolute assurance you have made the right choice, but if for some reason you think otherwise, MAXXIS offers you, subject to the terms detailed below, a 100% Replacement Guarantee for 30 days from the date of purchase of any MAXXIS Tyre.

What is not covered
MAXXIS Tyres that are damaged for reasons unrelated to a fault of the MAXXIS Tyres, including damage suffered due to an Unauthorised Event. All removal costs associated with removal of MAXXIS Tyres from your vehicle, and all fitting costs, including the cost of replacement tyres (to the extent such costs exceeds the purchase price of the MAXXIS Tyres being returned).

Claim Process

  • A claim must be made to the JAX Tyres store that you purchased the MAXXIS Tyres from, and must be made within the period 15 to 30 days from the purchase date.
  • A claim must be made by completing a claim form (available from your JAX Tyres store), together with (1) evidence of MAX COVERAGE Program Registration, and (2) the original customer invoice the subject of the MAXXIS Tyres purchase.
  • MAXXIS Tyres replaced in accordance with this guarantee become the property of MAXXIS.

2 YEAR ROADSIDE ASSISTANCE

What is covered
For any MAXXIS Tyre purchased, you will enjoy a 2 year roadside assistance (from the date of purchase) for any Road Hazard Tyre Damage you encounter with your MAXXIS Tyre. In such a case, help is on its way!

Roadside assistance can be accessed by way of a dedicated phone line 24 hours a day, 365 days a year, anywhere in Australia.

What is not covered
Damage caused to a MAXXIS Tyre due to an Unauthorised Event, or roadside assistance required due to an event other than Road Hazard Tyre Damage.

Claim Process

  • A request for roadside assistance may be made by you within 2 years from the MAXXIS Tyre purchase date.
  • A request for roadside assistance must be substantiated, if requested, by (1) evidence of MAX COVERAGE Program Registration, and (2) the original customer invoice the subject of the MAXXIS Tyres purchase.
  • Roadside assistance provided to you as a result of either (1) damage caused to a MAXXIS Tyre due to an Unauthorised Event, or (2) an event other than Road Hazard Tyre Damage, will be at your own cost. To the extent that MAXXIS incurs a cost associated with roadside assistance provided as a result of such an event, you must reimburse to MAXXIS such cost immediately on demand.
  • You must comply with all requirements of the roadside assistance provider, as advised from time to time.
  • MAXXIS Tyres replaced as a consequence of roadside assistance provided become the property of MAXXIS.

2 YEAR ROAD HAZARD WARRANTY

What is covered
For any MAXXIS Tyre purchased, MAXXIS will (at its option) either repair or replace a MAXXIS Tyre damaged (in the case of replacement, with a new MAXXIS Tyre with the same size and pattern) within 2 years of purchase due to Road Hazard Tyre Damage. In the case of a repair being carried out, you shall be responsible for all charges involved in the removal, repair and fitting of the MAXXIS Tyre to your vehicle.

In the case of a replacement MAXXIS Tyre, you shall be responsible for the following pro-rata charges:

  • in the case of a MAXXIS Tyre having a Tyre Tread greater than 50%, no charge;
  • in the case of a MAXXIS Tyre having a Tyre Tread of between 30% and 50%, a charge equal to 50% of the replacement tyre cost;
  • in the case of a MAXXIS Tyre having a Tyre Tread of between 15% and 30%, a charge equal to 70% of the replacement tyre cost; and
  • in the case of a MAXXIS Tyre having a Tyre Tread of between 10% and 15%, a charge equal to 80% of the replacement tyre cost.

What is not covered
MAXXIS Tyre damage caused by an Unauthorised Event or MAXXIS Tyres having a Tyre Tread of less than 10%.

Claim Process

  • A claim must be made to your JAX Tyres store within 2 years from the date of purchase.
  • A claim must be made by completing a claim form (to be supplied by the Authorised MAXXIS Dealer), together with (1) evidence of MAX COVERAGE Program Registration, and (2) the original customer invoice the subject of the MAXXIS Tyres purchase.
  • MAXXIS or its Authorised MAXXIS Dealer may elect to repair a MAXXIS Tyre unless the tyre is deemed unserviceable (e.g. unable to be repaired by a repair patch or similar).
  • MAXXIS or its Authorised Dealer has the right to inspect a MAXXIS Tyre, the subject of a claim under this warranty, to assess and verify eligibility for the claim
  • MAXXIS Tyres replaced in accordance with this warranty become the property of MAXXIS

Terms and Conditions

  • Only applies to MAXXIS Tyres purchased as a set of 4 tyres from an Authorised MAXXIS Dealer on or after the 1st May 2016;
  • is not transferrable i.e. only entitles you to its benefits;
  • only applies if you have, within 60 days of purchase, registered your purchase of MAXXIS Tyres online, and have provided all Registration Details as part of that registration process, at  http://maxxistyres.com.au/max-coverage/;
  • does not apply to any MAXXIS Tyre removed from the vehicle on which it was fitted by an Authorised MAXXIS Dealer at the time of purchase;
  • does not apply to a MAXXIS Tyre damaged due to an Unauthorised Event;
  • does not provide compensation for loss of time, loss of use of vehicle, inconvenience or consequential damage caused;
  • does not apply or extend to a vehicle's rims or other componentry; and
  • is provided in addition to your rights as a consumer under the Australian Consumer Law.