I recently had 4 new tyres fitted to my Prado 4WD.
The process of purchase and fitting was efficient and friendly. They offered advice and options for various tyres considering the type of use and my preferences.
In the end the tyres were fitted and they also completed a wheel alignment.
Subsequently I experienced some vibration through the steering that I have never found in this vehicle in the past. I returned the vehicle and they were quick to check all balances and ensure the problem was eliminated. It did not fix the problem and this morning I returned the vehicle and they completed a more thorough review. Thankfully the vibrations have reduced substantially and I will continue to drive the vehicle for another 4-5,000 Km and then have them chack again.
The reason I'm writing is to let you what outstanding service I have received. Initially I dealt with Tony but Neil (I'm sorry did not get their surnames) has been the main service provider and you should know what a great Neil has done in taking care of my issues and providing truly outstanding service.
Name: Greg Maloney