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JAX Merrylands Customer Testimonial

Dear Andrew

I am writing to say a big thanks to you and your team at Merrylands for the recent tyre replacement suggested by yourself and the subsequent essential replacement to the broken engine mount detected of my Saab 9-3 when the test drive was carried out by your Mechanic.

I was most impressed with service, price quoted on the phone and the time frame given for my car to be completed by on Thursday and again today with the engine mount repair as required.

I recently had my car serviced at a leading auto repairer in Parramatta and this broken engine mount was not picked up at the time when being serviced and your mechanic - Malcolm was most knowledgeable and friendly when I was advised of this urgent repair being needed to be attended to. I use my car everyday commuting to and from the eastern suburbs to Parramatta each day and various other locations around Sydney.

I hope that you and your team receive suitable recognition and this can be used as a valuable lesson in customer service and great results for my cars performance and handling.

Bye the way the car is so much better to drive especially with the Nitrogen in the tyres you suggested.

Hopefully you will continue to take your business on this path with many other satisfied customers.

Thanks again

Location: Merrylands

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