To whom it may concern,
My name is Deborah and I live in Ashtonfield, NSW. I am writing to express my great pleasure and delight at the exceptional service we have been receiving from JAX Greenhills over the last few years. In my experience, society is very quick to criticize a poor service but become complacent and often forget to reward excellent service. What prompted me to write today was the kind gentleman who served me at the desk. He was quick to address my needs and acknowledged my struggle/juggling act as a Mum with 2 little children. I was given an ETA of 1 Â½ hours for the job to be completed but after only 45 minutes I was called and told the job was done. He was pleasant, NOT condescending as many men in the car world can be, and to cap it off, another of your workers showed the utmost in chivalry by opening the door for me !!
As noted before, we have been using JAX Greenhills for several years for Pink slips and Tyre needs. We will continue our patronage there and we hope you will extend our congratulations to the store and it's personnel for a job well done.
Name: Deborah & Troy