To whom it may concern,
Well we are only 5 weeks into the year, and I must not be having much luck.
Saturday marked the 3rd time (this year) I have had to use your business / service... It was my third tyre that has had a flat.
2 previous times I have had received great service from Jax and I did not hesitate to head straight to your business in Bondi Junction to use your business again. Much to my annoyance your business had closed when I arrived... Your trading hours are till 1pm on Saturdays... I arrived at 1:40pm. Still at 1:40pm your staff were hanging out unwinding from their busy week. To my amazement, even though you had closed shop, someone offered to change my tire and fix me up with a new one. I was thrilled to have a friend with me to prove to him, that the service I had received previously was just as consistant this time around. In fact it was the same friend that I called up (after the 2nd time I had to visit this year) to rave about your business.3rd time and you still impressed me.
Please, I insist that you print this email out and show anyone that is reluctant to use your business. I can ensure they will be more than happy with JAX. I can not speak more highly of your business.
Guys thanks for inspiring me and proving that great service still exists. I would never have thought it would have come from a Tyre Store.