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JAX Tyres Belconnen Customer Testimonial

To Whom It May Concern,

I am writing to commend staff at your Belconnen, ACT outlet. When I contacted the outlet in the late afternoon the staff mentioned they were having a very busy day and may be open a little longer than usual. I'd had a busy day and was running a little later than usual. I had dropped in a spare earlier in the day to have a tyre replaced. When I arrived at the outlet is was 5.45pm on a Friday before a long weekend and the staff were preparing to go home. I would have understood if they'd asked me to return in the morning. However, without hesitation the staff processed my payment, carried the tyre to my car, and advised me to drive safely in the wet conditions. Everyone I encountered was friendly and professional. It seems such a minor thing to write to you about however the customer service was appreciated and will make everything I have to do tomorrow, a little easier.

D Ninness

Canberra, ACT

Name: Steve

Location: Belconnen

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