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JAX Tyres Bayswater North Customer Testimonial

My experience with JAX Tyres was such a good one, that I wish to share it with the management in Head Office.

I must admit it's been a long time coming as it was November 29 2012, but as a busy Mum of 2 it's taken this long to find a few free minutes!

At around 10am I had just pulled up to the Canterbury/Dorset road intersection when I noticed my dash telling me the car was overheating. Fortunately I was able to pull into the Shell servo on the corner. They gave me the number to JAX Tyres, and within minutes 2 men came to my rescue. Upon assessment it was found my radiator had had a serious malfunction & split it's sides. Troy immediately got on the phone to get a quote which was sorted within minutes, and then they followed me to their workshop a few factories up the road. Troy then went out of his way to fit my 18mth old's car seat in his car & drive me home. Knowing my other son was at kinder and had to be picked up at 3pm, the staff worked extremely hard to get my car fixed in time, and at 2pm Troy was back at my residence to pick me up. Considering this day was also 39 degrees, words don't do justice how appreciative I was. Not only was your customer service above & beyond exceptional, but my whole experience start to finish including the final bill has left me telling all my family and friends of my day, & the exceptional service of your staff at the Bayswater Nth workshop.

Name: Renee Smart

JAX Tyres Bayswater North >